30 Day Guarantee
If you are not 100% satisfied with your web site, you may e-mail us or telephone to request a full refund.
- You can request a refund for your purchase for up to 30 days from when the initial payment is made. This guarantee applies to website design projects that are paid in full, and does not apply to hosting, administration and/or setup.
- Once you approve of the web site design and are ready to launch your website to go live, it is considered final.
- Service fees will be deducted from the final refund based on work provided by the designer as follows:
- Menu Setup – 30%
- Page Setup – 20%
- Background Setup – 25%
- Header Setup – 20%
- Setup Fee – $75
- Administrative Fee – $75
- Once your refund request is received, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 10 days. Please note that depending on your credit card company, it may take additional business days after your credit is applied for it to post to your account.
- No refund on any orders if customer is non-responsive for 30 Days or more. If customer is non-responsive for more than 30 Days then customer must pay $150 for re-initiating the project.
- Customer shall forfeit the right to refund outlined above if customer requests revisions (1 or more design changes regardless of the complexity) or modifications to any initial concept.